Frequently Asked Questions & Video Tutorials

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How to create an Outdoor Guide

How to create an Outdoor Game

How to create an Indoor Guide

How to create an Indoor Game

FAQ section

The Locatify Creator CMS® is an easy to use content management system designed for creating and publishing location-based content to mobile apps. Common use cases include audio guides/ tour guides, treasure hunt games and proximity based triggering for events or marketing.

The Locatify Creator CMS® is a cloud based software tool developed by Locatify, rich in features and accessible via the browser. All Locatify built apps are connected to the Creator CMS®, allowing for real-time updates of app content.

The Creator CMS® works for both indoor and outdoor projects and is integrated with GPS, BLE Beacons, Ultra-wideband (UWB), Google Maps, Open StreetMaps and Custom Maps.

Signup for free and take it for a test drive.

The Locatify Creator CMS® is accessible via the browser and provides a system for building and publishing location-based app projects. Locatify offers a variety of licensing options.

1) Signup for a Creator CMS® free trial

2) Create a project

3) Publish your project for testing via a Locatify shared test app

4) Upgrade to a premium license to publish your project

 

Not at all! The Creator CMS® is a user friendly tool designed to be as simple as possible. Most users will never need to write any code.

Some advanced features such as customising game challenges or tour content templates require some HTML / CSS programming knowledge. We can create custom challenges or content templates by request.

No, the Creator CMS® only works with HTML5 compliant browsers. We DO NOT support non-HTML5 compliant browsers (i.e. Internet Explorer and Safari 5 or older).

 

 

Yes! It 100% does. You can upload floor plans to your project and add stations (zones) to them. Indoor projects are compatible with BLE Beacons, Ultra-wideband and also with clickable stations if no location-technology is used.

 

 

In short, yes! Augmented Reality (AR) functionality is currently available with Branded Apps as a premium feature and is on the roadmap for 2020 for Locatify TurfHunt and SmartGuide Apps.

If you are interested in AR, please contact us to discuss your project requirements and pricing.

Tour and game content can be created in multiple languages, but the user interface of the Creator CMS® is only available in English.

The Locatify Creator CMS® is built with a combination of open source software and propriety software. The source code is owned by Locatify EHF and is licensed to end-users.

The Creator CMS® is integrated with GNSS (GPS), Google Maps, OpenStreetMaps, BLE Beacons and Ultra-wideband (UWB).

This type of challenge enables you to quiz players knowledge with questions and set a score for a correct answer.

1. Create a treasure point

Click on the treasure point then add a challenge to it.

2. Add a question challenge

Select Question Challenge

3. Attribute a score to your question

Then click on Select a Question to add a question to your challenge. 

4. Select the type of question

Select the type of question, the language/s and then write your question.

4. Add extra languages, write questions, hints and answers. You can also upload images by clicking on the images icons.

Now when somebody comes within range of your treasure point during a game, this question will be automatically triggered and the game player required to complete the challenge!

Make sure to test that it works as you need it to by making a test version of your game and testing it on the app.

This type of challenge enables you to quiz players on their memory by getting them to pair images within a certain time period.

1. Create a treasure point

Firstly, create a treasure point. Then click on the treasure point to add a challenge to it.

2. Select memory challenge

Add a challenge then select “Memory Game”.

3. Attribute a score to your question

Then choose how difficult you want it to be from Easy, Medium & Hard.

4. Add more challenges

Select the Add Challenge button to add as many more challenges as you want!

Now when somebody comes within range of your treasure point during a game, this game will be automatically triggered and the game player required to complete the challenge!

Make sure to test that it works as you need it to by making a test version of your game and testing it on the app.

This type of challenge enables you to judge players based on which photo they take and how they decorate it.

1. Create a treasure point

Firstly, create a treasure point. Then click on the treasure point to add a challenge to it.

2. Select take photo

Add a challenge then select “Take Photo”.

3. Choose a sub type

Choose from getting your players to decorate their photo with drawings, stickers or to keep it plain. 

4. Choose your challenge settings

Choose the amount of points to give the completed challenge, the instructions, a completion message and upload a canvas.

Note: If you want your players to use stickers on their photos, you’ll need to upload them here.

Now when somebody comes within range of your treasure point during a game, this game will be automatically triggered and the game player required to complete the challenge!

Make sure to test that it works as you need it to by making a test version of your game and testing it on the app.

This type of challenge enables players to draw a picture on a blank canvas or photo canvas.

1. Create a treasure point

Firstly, create a treasure point. Then click on the treasure point to add a challenge to it.

2. Add a challenge

Add a challenge and select “Draw challenge”.

3. Choose your challenge settings

Specify the amount of points to give for completing the challenge, select language, add instructions, a completion message and upload a canvas (optional).

Note: You can add and manage extra languages for your game in Project Settings and add or remove translations for each challenge when adding a challenge.

Now when a player comes within the range of your treasure point during a game, this challenge will be automatically triggered and the game player required to complete the challenge!

1. Download the app to your phone or tablet

To test your game you’ll need to firstly download the Turf Hunt app from the Apple App Store or Google Play store.

2. Press publish

From within your project in the Locatify Creator CMS, click publish. This will take you to a testing window.

3. Select Test on Device

From within the publish window, press test on device and follow the instructions.

4. Enter Invitation Code

From within the app, select Invitation Code and use the QR code or invitation Code provided to install the test project on your device.

Treasure points are locations that trigger information when a player is within radius of the location. You can add interesting information, media and challenges to each point.

You can also connect treasure points together to hide the locations from the map. Connecting points means players must find the locations in a sequential manner, and only the next location will be shown once a challenge is completed.

1. Find yourself

Not your life purpose, just the position of where you want the game on the map. Use either the search function or pan and zoom to find your first treasure location.

2. Add a treasure point

Create a treasure point and then click on the pin, or treasure point alias in the left menu to add information to it

3. Edit your point content

Add audio, an image, text description. You can also add other languages or use HTML templates to further customise the content in your treasure point.

4. Set your triggering location and radius

Specify the size of the radius which will trigger the challenge when the player enters the radius. If you know the specific latitude and longitude of your treasure location, you can manually set this (optional). When setting your radius, keep in mind the limitation of GPS when close to large buildings or trees.

The minimum GPS radius is 15m and maximum is 300m.

A point contains the information that will be shown when the point is triggered in the game or tour. By default, your point can include a Title, Description, Image and Audio or Video.

You can further customise this content to include web content, additional types of media or change the layout and design to match your branding. The templates work similar to building a web page, using HTML/CSS.

All Premium licenses include some example templates and the option to customise or create your own templates. If you have a design in mind, you can contact us to have a custom template built for you.

Premium Templates:

  • Image Carousel
  • Open a URL
  • Shop Contact/Opening Hours
  • Embed a YouTube video
  • Embed a Spotify Song/Playlist

Please note: web based content may require internet connection to display properly and media elements used in Custom Templates are not saved to the Media Manager.

Applying this setting will rank players on the game scoreboard in order of the speed at which they complete the game. Game admins can specify a time penalty for using challenge hints.

Start from the CMS

Once the game is published, the game admin creates and starts the first game instance in the games control panel. This means that anyone can join the same game instance at any time and play against each other on the same scoreboard.  Players will automatically join the latest game instance unless they join using an invitation code for a specific game instance.

Start from the App

This means that that anyone can create a new game instance when they join the game from the app. Each game instance has a unique scoreboard and invitation code. The first player to start the game can share the invitation code with other players to join the same game instance and play against each other.

Game Settings > Game Mode

Screenshot 2020-02-12 at 14.09.16

 

1. Start from the App

Start from app is suitable for private groups or single player games where players can create their own private games with a unique scoreboard.

Instructions

Step 1: Publish Game from Creator CMS

Step 2: From the games control panel, create the first game instance and share the invitation code with players.

Note: If no game instance has been created in the CMS, the first player to start a game will automatically create a new game instance when they start the game.

Screenshot 2020-03-30 at 10.57.13

Step 3: Players enter the invitation code or find the game in the app, download the game, join and enter their player name. joining a game_start from app

Step 4: Share the invitation code with other players to play against each other. When all players have joined, the game admin starts the game from the app.

Step 5: The game begins and players are shown the map and first challenge location. If directions to start are used, this will be shown and the audio played. If challenge locations are not connected, all challenge locations will be shown and the player can find them in any order.

game starts_start from app

Step 6: The game is finished when all players have completed all challenges or when the game admin presses end in the games control panel.Screenshot 2020-03-30 at 11.53.53


2. Start from CMS

Start from CMS is suitable for when you want players to be able to join the game at anytime and is suitable for longer term games which may run for weeks or months with an overall scoreboard.

Instructions

Step 1: Publish Game.

Step 2: Create game instance and share invitation code with players.

Screenshot 2020-03-30 at 14.31.16

Step 3: Press begin to start the game. Now players can join the game anytime.

Screenshot 2020-03-30 at 14.32.24

Note: If “Show game in app” is selected (via Game Settings), players can find the game anytime in the app and the first instance will be created automatically when the first player joins the game.

Step 3: Players enter invitation code or find the game in the app via the home page.

game starts_start from cmsStep 4: Game begins and players are shown the map and first challenge location. If directions to start are used, this will be shown and the audio played. If challenge locations are not connected, all challenge locations will be shown and the player can find them in any order.

Step 5: Game is finished for the player once they have completed all challenges. The game admin can end the game instance at anytime via the Games Control Panel.

Note: Multiple game instances can be created from the games control panel if you want to have different versions of the game with separate scoreboards. Each game instance has a unique invitation code and scoreboard.

Yes! From the Games Control Panel, you can view the scoreboard for each game and each instance of said game.

Screenshot 2020-02-12 at 14.35.42

 

In the scoreboard you can view; player names, score and email addresses (if these were collected) and uploaded photo content (per challenge, for the entire game or per team).

 

Locatify game scoraboard (2)

 

The Rewards feature is a great way to integrate digital items or discount vouchers/coupons to players of your game.  This can add another level of gamification or be used to encourage players to visit certain locations.

After upgrading to a premium license, upload your reward to the Rewards Manager. Once you have created the reward, you can specify how the player can earn the reward.

You can select:

1. Whether or not you want it to be awarded for a player reaching a certain total score (Eg. 10 x points)

2. Or award it to a player for finding a certain number of challenge locations (Eg. after finding 5 x locations)

If your Treasure Point was near a cafe, for example, you could strike a partnership with the cafe and reward your players with a coupon from the cafe itself.

The minimum GPS radius is 15m and maximum is 300m.

The maximum number of points in a tour is 50.

We do not apply a maximum limit for file size for tour content. We do advise to optimise all content such as MP3, MP4 and image files to minimise the tour download size.

Yes you can. You can use the “Connect pins” tool to connect points in a sequential fashion. This means that the next point will not trigger until the previous point has been activated. This is particularly useful if your tour has points close together, for example on the same road, where you need to specify which point to trigger in first.

 

Screenshot 2020-01-28 at 14.56.46

You require internet connection to download and install the tour. Once the tour has been downloaded to the device, you do not require internet connectivity for the tour to work. You do require GPS connection to accurately trigger tour points.

Yes you can use custom maps. This is a premium feature in BETA. Contact us to discuss.

Yes the Creator CMS® is built specifically for multilingual tours and games. You select your main language when creating your project and add other languages via the project settings. Ensure each tour point has translations for each language. These can be both text and audio.

The users device will default to their device language for the app User Interface, but tour language can be selected by the user when downloading the tour.

Yes you can use the ‘Create Path” tool to draw a line on the map which will be shown in the app.

Screenshot 2020-01-28 at 15.12.37

 

 

 

 

Example path from Reykjavik Art Walk App

Create path example Locatify Creator CMS

Yes, this a premium feature which can be found under Advanced Settings. Here you can export your tour point locations and content. To import a tour, first create a new project and then go to Advanced Settings and import your tour points and content. Please note if you are using Premium Content Templates, only tour point locations will be exported, and not tour media content.

Screenshot 2020-01-28 at 15.21.26

A point (or “station” for indoor projects) contains the information that will be shown when the point is triggered in the game or tour. By default, your point can include a Title, Description, Image and Audio or Video.

You can further customise this content to include web content, additional types of content or change the layout and design to match your branding. The templates work similar to building a web page, using HTML/CSS. Developer support documentation can be found here.

All Premium licenses include some example templates and the option to customise or create your own templates. If you have a design in mind, you can contact us to have a custom template built for you.

Please note: web based content may require internet connection to display properly and media elements used in Custom Templates are not saved to the Media Manager.

Default Example

Custom Example

1. Download the SmartGuide app to your phone or tablet

To test your game you’ll need to firstly download the Locatify SmartGuide app from the Apple App Store or Google Play store.

2. Press publish

From within your project in the Locatify Creator CMS, click publish. This will take you to a testing window.

3. Select Test on Device

From within the publish window, press test on device and follow the instructions.

4. Enter Invitation Code

From within the app, select Invitation Code and use the QR code or invitation Code provided to install the test project on your device.

Yes they can! When setting up your indoor project, select:

Project Settings > Location > Location Services > “None”.

This will allow you to add Stations (zones) to your map which will be clickable to trigger the station media to play. If no map is used, the stations will be shown in a list.

Background ambient audio will play throughout the entire tour and floor audio will only trigger automatically when the floor is triggered the first time. The floor audio can be manually played again when on that floor.

BLE Beacons and UWB have clear pros and cons for each, ranging from hardware requirements, cost and technical feasibility. Learn about the differences of BLE Beacons vs. Ultra-wideband (UWB) for indoor positioning here.

If you select  BLE Beacons (iBeacons) for your location-based triggering, you have two options of how to use the Beacons. You can also specify the method used for each floor if you want to use a combination of triggering.

Show user location

To show user location, we use a triangulation algorithm that requires the user to be within 6 meters reach of minimum 3 beacons at anyone time. The performance of this method is largely dependant on the quality of your beacon setup and the users device.

For best results, position beacons in a grid formation with beacons spaced 2m apart as shown below, or if this is not possible, in a way that covers the most relevant areas with minimum number of beacons.

Triangulation Example

Suggested Beacon Positions

Beacon proximity detection

Proximity detection allows you to specify a geofence area or activation zone. When you add a station (or zone) to the floor plan, you can attach a beacon (or multiple beacons) to that station and assign a triggering zone in metres. This means that when a device comes within this radius, the station content will be triggered.

This requires less beacons than triangulation, but does not allow the users location to be shown as a dot. Please note that all mobile devices scan for bluetooth signals at different intervals, so the speed at which station content is triggered, will differ per device, and we suggest testing your project thoroughly.

Yes, if you use a transparent PNG “In-active” image for your station, your station will not be visible on the floor plan.

Yes, when adding a Station to the Floor Plan, simply select the Treasure tab and add your game challenge to the station. This will automatically turn your indoor project into a treasure hunt game.

A station is what houses all of the information about a particular point of interest in an indoor tour or game.

These are areas or points of interest that people visit during your game/guide and they are represented on the floor map as an image. Each Station has separate images for Active, Inactive and Completed (if used in a game). You can use transparent PNG images if you want to hide the station location from the map.

A station can contain various media files and game challenges, and BLE beacons can be associated with the Station to trigger the content automatically.

A floor is an area in which you place content for your users to interact with. This is where you add and edit your floor plan and all of the information associated with it. You can add multiple floors to your project. Each floor would usually relate to a room in a building, multiple buildings in an area, or the floors may be geographically unrelated. 

A station contains the information that will be shown when the station is triggered in the game or tour. By default, your station can include a Title, Description, Image and Audio or Video.

You can further customise this content to include web content, additional types of content or change the layout and design to match your branding. The templates work similar to building a web page, using HTML/CSS. Developer support documentation can be found here.

All Premium licenses include some example templates and the option to customise or create your own templates. If you have a design in mind, you can contact us to have a custom template built for you.

Please note: web based content may require internet connection to display properly and media elements used in Custom Templates are not saved to the Media Manager.

A branded app refers to a mobile app which is customised to the clients branding. Locatify built apps are white-label templates or fully customised native Android and iOS apps. “Locatify Apps” are Locatify branded apps which can used by anybody, for example TurfHunt for hosting treasure hunt games and Locatify SmartGuide for hosting tour guides.

A white-label app is a mobile app which has been created for a specific purpose and which can be easily branded. Locatify white-label apps have a variety of templates for specific purposes and are built in a way that makes it easy to add new features and further customise the design. 

Examples include the Automatic Museum Guide and Automatic Tourist Guide.

Commonly branded elements include the app icon, banner, banner logo, loading screen, menu items, menu icons, buttons and additional app pages. 

To request a Branding Guidelines document and see if a branded app is suitable for you, contact us.

The cost of a branded app is determined by the features, project requirements and purpose of the app. Locatify branded app standard pricing model includes a once-off set-up fee and a monthly subscription.

Contact us to discuss your requirements and get a quote.

Yes, all apps can be customised to your requests. White-label apps have standard brand-able elements, but apps can be fully customised to customer requests.

Contact us to request a Branding Guidelines document and get a quote.

Yes, we have a full-stack development team in-house for customising apps to client requirements. Common requests include connecting to third party services such as ticketing or weather, adding web content or feedback surveys for example.

Apps are published to the Locatify App Store and Play Store developer accounts for distribution to Android and iOS. For more information about App Store publication and in-app purchases, see the App Store / Play Store FAQ’s below.

Once apps have been published, deep-link URL’s and QR codes can be created to easily find and download your app. Links can be shared via the web or as a scannable QR code.

There are multiple monetisation strategies available but the main one is using in-app purchases to sell app content such as Tour Guides or Treasure Hunt Games. To accept in-app purchases, we suggest you setup your own App Store and Play Store developer accounts. we can assist with this process.

Secondary monetisation strategies could include sponsored content, ad revenue and selling third party products via the app.

BLE stands for Bluetooth Low Energy and refers to small wireless “beacon” devices which use minimal power and send frequent Bluetooth signals.. The beacon signals can be picked up by smart phones and used for determining proximity to something or for identifying a users location.

For detailed information on BLE Beacons, see our blog.

Ultra-wideband or UWB refers to a spectrum of radio signals which can be used for accurate indoor positioning down to 30cm accuracy. UWB requires slightly more hardware than BLE beacons, but provides a much higher level of accuracy and frequency of positioning updates.

Learn more about UWB for Indoor Positioning here.

Whether to use BLE or UWB for your indoor positioning project will depend on a number of factors. The main considerations are budget, positioning accuracy and speed requirements, and the ability to provide/attach a UWB tag to the tracked object compared with using a mobile device as the tracked object.

the short answer is that UWB requires more infrastructure, costs more and provides a much higher level of positioning accuracy. It is important to weight the benefits of each and you can learn more about the differences in this blog post here.

iBeacon™ is a trademark registered by Apple and refers to how Apple’s iOS devices detect beacons. Apple was the first smartphone manufacturer to include BLE in their iOS operating system as iBeacon which is a software extension of the BLE protocol. While BLE defines the data transmitted and the RSSI signal strength, iOS calculates the actual distance and delivers to the application the calculated values so the developer does not have to rely on RSSI calculations. Android programmers don’t have that luxury and have to base their distance calculations on the RSSI signal which can vary depending on manufacturer of the device.

At hardware level, beacons are BLE devices broadcasting data. At software level, beacons are messages sent by broadcasting devices, that are then detected and processed by receiver devices, like a mobile app running on iOS. These data are considered beacons as well, depending on how you name things.

We recommend using either Kontakt.io or Estimote beacons for best performance and price. They both use the same chipset but package them differently. Kontakt.io beacons are plain and durable with a replaceable CC battery, while Estimote beacons are in a designer-made case and have a 3 year battery life. Beacon price depends on the number of beacons required and the features of the beacons, but are generally €20-€30 each.

For large installations, Locatify can provide beacons directly at partner pricing, and for indoor project testing purposes, we suggest:

– Kontakt.io Smart Beacon SB16-2 or

– Estimote Proximity Dev kit

There are multiple UWB providers, each with differing pros, cons and techniques. Locatify searched far and wide and has partnered with a leading industry manufacturer to directly supply UWB hardware and software.

UWB cost can be roughly estimated at €10 per m2 or $10 per 10 sq ft. This estimate does not include installation cost, ethernet infrastructure and UWB tags which are all quantity and time dependant.

Contact us to discuss your project requirements, request a demo kit or get a quote.

Any application that requires location-based delivery of content or tracking of mobile devices.

Applications can utilize beacons for indoor positioning by reading the proximate distance to individual beacons or by using trilaterion to determine the device (phones) precise 2D positon. Common examples of this include:

– Shopping apps displaying promotions specific to what is in front of the customer
– Point of sale payment applications and shopper loyalty programs
– Tracking user’s location for saftey
– Automatic media delivery in a museum
– Indoor navigation

To accurately show a users location on the map, you either need UWB indoor positioning or a lot of BLE Beacons. To accurately show user location with BLE Beacons, we use a triangulation algorithm that requires the user to be within 6 meters reach of minimum 3 beacons at anyone time.

ibeacons-process.0ec1c597

For best results, position beacons in a grid formation with beacons spaced 2m apart” as shown below, or if this is not possible, in a way that covers the most relevant areas with minimum number of beacons. To enable trilateration, select “Show user location” Location Service when adding a floor to an indoor project.

locatify_show_location_ibeacon_placement_grid.9dfa6925

TurfHunt is a location-based treasure hunt game app that makes it possible for anyone to create and play treasure hunt games. The app brings the traditional paper and map based scavenger hunt game into the 21st century using modern mobile and location technology.

The games are created using Locatify’s Creator CMS platform and are played on mobile devices. The games can be played as single player or multiplayer games (with scoreboard) and feature multiple challenge types and game play modes.

Outdoor games use GPS and google maps to trigger challenge locations and indoor games uses floor maps and BLE Beacons.

Learn more about TurfHunt Treasure Hunt Game app here.

TurfHunt is available for Apple’s iPhone iOS version 4 through til iOS 13 and available on Android devices with version 4.3 through to the latest Android operating system (OS).

Devices must have some spare memory to operate effectively some devices and operating systems may function slightly differently. For example, Augmented Reality capabilities on older devices may not work and Bluetooth scanning frequency might be reduced on modern operating systems to improve battery life.

An internet connection is only required to download the app and the game you want to play. Once the game has been downloaded to the device, you do not need an internet connection to play the game. The game challenges, audio, images and locations are pre-downloaded into your device from our servers.

Please note:

Some advanced game and scoreboard features will not work without an internet connection. Player score and uploaded content such as photo challenge content will not be uploaded to the scoreboard or games control panel until the player connects to the internet.

For multiplayer games, player locations will not be shared with each other without an internet connection. If using custom challenge or content templates with web based content, some web content may not display without an internet connection.

GPS is required for automatic triggering of outdoor challenge locations, and BLE Beacons and Bluetooth must be switched on for automatic indoor triggering.

If you need to leave the game for whatever reason, the application will pause. For example, if you get a phone call mid-game, you can answer, and the game will resume when you end the call.  The app will continue to run in the background and resumes if you switch back to the app. To save battery life the GPS is turned off when the screen is turned off.

Yes, GPS use will drain the battery quicker than usual. It is not uncommon now in modern apps to use GPS however and phone manufacturers are taking this into consideration with improved operating systems and battery life.

Downloading a published game

Once you have downloaded the TurfHunt app you will be presented with a map with different game locations shown. You can click on a marker on the map to view more information about that game, or can switch to a list view of games.

Once you have chosen your game, select the desired language and download the game. Please note some games may have a large file download due to the rich multimedia content so it is recommended to use WiFi when possible.

Some of the games are free while others are available for a small fee which is payable using the default app store payment options. Once you have made your selection, the tour is downloaded onto your device. You can re-download the tours at a later time if need be.

If you lose a network connection while downloading a tour, you can always restart the download once you have a network connection again.

Downloading a game via Invitation Code

Find the “Redeem Invitation” code at the bottom of the TurfHunt home screen (or from the menu) and enter the invitation code that has been provided. This code will then install the correct game onto your device.

If you have an iPhone on the same Apple account, then select Restore Purchases from menu accessible from the front page top-left button.

If you have Android, you need a code to redeem the purchase on the new device. To do so, please contact us and provide the date of purchase and what tour or game you have purchased.

This will depend whether the game is publicly available (“Show in app” has been checked by game admin) and which start method the game admin has chosen. The player can find the game via the app home page (list or map) or they can enter the invitation code to access a specific game.

If “Start from App” has been chosen:

The players enter the Invitation Code in the app, download the game, join and enter their player name. The player will see a screen with a list of all other players. Once all players have joined, the game master will start the game and the player will be shown the first challenge location and directions to start.

joining a game_start from app

If “Start from CMS” has been chosen and the game is already running:

The players enter the Invitation Code in the app or find the game in the homepage, download the game, join and enter their player name. The game begins and the player will be shown the first challenge location and directions to start once they have entered their player name.

game starts_start from cms

 

A “game instance” refers to a published game with its own scoreboard and invitation code. A published game can have multiple “game instances”, for example a weekend game might have separate game instances for Saturday and Sunday. Each instance would have a unique invitation code which players use to join the correct game, and players will be ranked on the scoreboard for that day/game instance.

Start from CMS + Show in App

If the game is “started from the CMS” and the game is shown in the app eg. can be found via the app home page, then the player will always join the latest created game instance. If you want all players to join the same game and scoreboard, only have one game instance live.

Start from CMS + Invitation Code

If the game is “started from the CMS” and the player uses an invitation code to join a game, the player will join the specific game instance associated with that invitation code.

Start from App + Show in App (Single Player)

If the game is “started from the App” and the game is shown in the app eg. can be found via the app home page, then the player will always create a new game instance when join the game.

Start from App + Invitation Code

If the game is “started from the App” and the player joins with an invitation code,  the players will all join the same game instance.

 

What if I have multiple Game Instances?

If your game is published “to show in app”, players will join the latest game instance which has been created.

Locatify SmartGuide app is a tour guide app which provides on location narration and guidance. The tours are built using the Locatify Creator CMS platform and guides can be both indoor or outdoor using GPS and BLE Beacons.

The SmartGuide is perfect for individuals or organisations who would like to publish a professional tour guide for use on mobile devices, but who do not require their own branded app. Common examples include bus or boat tour audio guides or for downloadable walking and cycling tours.

All tour guides can be multi-lingual and can be enjoyed “offline” without an internet connection once they have been dowloaded to the device.

Learn more about Locatify SmartGuide here

Locatify SmartGuide is available for Apple’s iPhone iOS version 4 through til iOS 13 and available on Android devices with version 4.3 through to the latest Android operating system (OS).

Devices must have some spare memory to operate effectively some devices and operating systems may function slightly differently. For example, Augmented Reality capabilities on older devices may not work and Bluetooth scanning frequency might be reduced on modern operating systems to improve battery life.

An internet connection is only required to download the app and the tour you want to enjoy. Once the tour has been downloaded to the device, you do not need an internet connection for the tour to work. The tour audio, images and locations are pre-downloaded into your device from our servers.

Please note:

Some advanced features will not work without an internet connection. If using custom content templates with web based content, some web content may not display without an internet connection.

GPS is required for automatic triggering of outdoor tour points and Bluetooth must be switched on for automatic indoor triggering. Tour points or stations can be clicked on to reveal tour content, when no location technology is available.

Premium tours are purchased directly from within the SmartGuide app using your Apple iTunes app store or Google Play account.

Yes, GPS use will drain the battery quicker than usual. It is not uncommon now in modern apps to use GPS however and phone manufacturers are taking this into consideration with improved operating systems and battery life.

Once you have downloaded the SmartGuide app you will be presented with a list of downloadable tours. This is viewable as a list or as a map view to see tours close by.

Once you have chosen your tour, select the desired language and download the tour. Please note some tours may have a large file download due to the rich multimedia content so it is recommended to use WiFi when possible.

Some of the tours are free while others are available for a small fee which is payable using the default app store payment options. Once you have made your selection the tour is downloaded onto your device. You can re-download the tours at a later time if need be.

If you lose a network connection while downloading a tour, you can always restart the download once you have a network connection again.

If you have an iPhone on the same Apple account, then select Restore Purchases from menu accessible from the front page top-left button.

If you have Android, you need a code to redeem the purchase on the new device. To do so, please contact us and provide the date of purchase and what tour or game you have purchased.

Yes, SmartGuide features both indoor and outdoor tour guides. Indoor tour guides can use a floor map image with tour locations added to the map called via “stations”. If you want to use BLE Beacons to trigger the tour content automatically, you can attach BLE Beacons to the stations. If no location technology is used, the stations can be clicked on to play the associated media and if no floor map is used, the stations will be shown in a list.

The App Store is Apple’s web-store for finding and downloading Apple iPad and iOS apps. Locatify built Apple apps are published to the Locatify App Store developer accounts for distribution on iOS.

The Google Play Store is Android’s web-store for finding and downloading Android mobile apps. Locatify built Android apps are published to the Locatify Play Store developer accounts for distribution on Android.

Yes you can use your own accounts or set up a new account. We can provide app source files and assist with setting up and publishing apps to your own developer accounts.

Apple App Store Connect developer account is currently between $99 USD annually and $299 USD for enterprise accounts with multiple apps. Google Play Store developer accounts are $25 USD once off.

Learn more about App Store Connect developer accounts here and Google Play Store developer accounts here.

The main reason you would setup your own accounts is if you want to accept in-app purchases. Other reasons could include if you want to control and update the app store listing yourself or if you don’t want your competitors to know who created your app.

Locatify is a trusted developer with years of experiences and dozens of published apps. Because of this, new apps are usually approved for publication much quicker than with new developer accounts.

Other benefits include: simplicity of publication process and automatic app updates for future Operating System (OS) updates.

in-app purchases are the most common method for monetising app content. You can sell access to both Android and iOS apps and specific in-app content such as a Tour or Game, using in-app purchases. In-app purchases are only available for Branded App customers only and require your own App Store connect and google play Store developer accounts.

We can assist with setting these accounts up. For more information on in-app purchases and app monetisation, see the Apple guidelines and Google guidelines.

You can find our up-to-date privacy policy here and Terms of Service agreement here.

From the Creator CMS® login page, press “RESET MY PASSWORD” and enter your username or email. If this still does not work, please contact us.

 

Yes, this is a premium feature and allows multiple accounts to be linked together so users can collaborate on projects, start/stop games, view uploaded game content and more. Premium licenses such as Branded App, Single Project, Multiple Projects and Teacher License can have multiple accounts linked.

We offer a variety of licenses to meet the needs of different customers. You can see our Plans & Pricing here.

When purchasing products directly via the Creator CMS, you can use credit card or debit card. If you want to use another payment method such as bank transfer, please contact us to request an invoice. Please provide your username and product you wish to purchase as subject line.

All Premium licenses include the ability to add multiple users to a Creator CMS publisher account. This means users linked to the same publisher account can view and edit project content, publish projects, and view scoreboard and reports.

If the person you want to collaborate with does not have an account already, you can add them via the Creator CMS > Account settings > Users tab.

Note: Each account has a specified billing user who is the user who upgraded the account.

 

Plan Limits

Free Plan: 1 x user per account

Teacher License: 1 x user per license

Single & Multiple Project licenses: 3 x users per account

Branded App: 5 x users per account

 

Admin users vs Editor user

Admin users can manage additional users and can control all content on the publisher account. Guide users can only view and edit their own content.

 

Sharing login credentials with other users

It is not recommended to share your login credentials with other users. This may result in content not being saved correctly and can result in the termination fo your account.

We only charge VAT on sales for customers based in Iceland. For all other sales, local taxes and import fees are not included in the prices.

A Single Project license allows a user to publish a treasure hunt game to TurfHunt or a tour guide to SmartGuide. The license allows for 1x project to be published at any one time. This means that you could have multiple draft projects and switch between them by un-publishing one project and then publishing another one.

A Single License includes the ability to add up to 3x account users to collaborate on the project. Each project can have an unlimited number of challenges or tour locations. For optimal user experience and file download size,  it is suggested to keep these under 50 x locations and to compress media files.

View Plans & Pricing for more options.

A Multiple Projects license allows a user to publish up to 5x treasure hunt games to TurfHunt or tour guides to SmartGuide. The license allows for 5x projects to be published at any one time. This means that you could have a combination of games and guides published, so long as the max number is 5x. You could have multiple draft projects and switch between them by un-publishing one project and then publishing another one.

A Multiple Projects license includes the ability to add up to 3x account users to collaborate on the projects. Each project can have an unlimited number of challenges or tour locations. For optimal user experience and file download size, it is suggested to keep these under 50 x locations and to compress media files.

View Plans & Pricing for more options. If you require more than 5x projects, contact us to discuss your options.