FAQs

What is a “Game Instance”?

2020-11-16T15:30:46+00:00

A "game instance" refers to a published game with its own scoreboard and invitation code. A published game can have multiple "game instances", for example a weekend game might have separate

What is a “Game Instance”?2020-11-16T15:30:46+00:00

What is a Multiple Projects license?

2020-04-07T10:33:40+00:00

A Multiple Projects license allows a user to publish up to 5x treasure hunt games to TurfHunt or tour guides to SmartGuide. The license allows for 5x projects to be published

What is a Multiple Projects license?2020-04-07T10:33:40+00:00

How to join a game?

2020-11-16T15:21:28+00:00

This will depend whether the game is published to show in the app or is only accessible via an invitation code (managed in settings). The player can find the game via

How to join a game?2020-11-16T15:21:28+00:00

Do you charge VAT on sales?

2020-03-13T10:22:05+00:00

We only charge VAT on sales for customers based in Iceland. For all other sales, local taxes and import fees are not included in the prices.

Do you charge VAT on sales?2020-03-13T10:22:05+00:00

How do I add a user to my account?

2022-02-21T13:05:36+00:00

All Premium licenses include the ability to add multiple users to a Creator CMS publisher account. This means users linked to the same publisher account can view and edit project

How do I add a user to my account?2022-02-21T13:05:36+00:00

What payment methods do you accept?

2020-02-28T08:41:31+00:00

When purchasing products directly via the Creator CMS, you can use credit card or debit card. If you want to use another payment method such as bank transfer, please contact us

What payment methods do you accept?2020-02-28T08:41:31+00:00
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