Can I change a tour after I’ve published it?
admin-locatify2022-03-21T19:44:42+00:00Yes, you can very easily make changes to a tour even if you've already published it. Simply make your changes and select Republish!
How do I add a station to a floor?
admin-locatify2022-03-01T12:27:10+00:00Indoor projects consist of floors and stations. At least one floor is needed and on it you can put a floor plan and the stations that will appear on top of it.
Step-by-Step Guide: Create a Tour Guide
admin-locatify2022-03-02T10:14:44+00:00Learn how to build a tour guide in our CMS and publish it so SmartGuide in this step by step tutorial with images
How can I place a link in my content in the Game Over Message or Project Description?
admin-locatify2021-12-16T14:40:21+00:00Here is an example of a link that you can add to your Game Over Message and or to your tour or game description. Place it in between the quotation
How are the available tours/games sorted in the app?
admin-locatify2021-03-03T09:31:16+00:00Once the app is downloaded, a list of published tours or games is shown and the list is sorted by tours/games closest to your current location.
When a tour is published to the app, is it publicly available?
admin-locatify2021-03-03T09:28:57+00:00You have the option to "Show tour in-app" in the Settings when building a tour. This means anyone can see and download the tour from the app. Alternatively, you can choose
Does SmartGuide support Indoor Tours?
admin-locatify2020-09-29T08:13:12+00:00Yes, SmartGuide features both indoor and outdoor tour guides. Indoor tour guides can use a floor map image with tour locations added to the map called via "stations". If you want
I have purchased a guide in the SmartGuide app and have bought a new phone. Can I transfer this purchase to my new device?
admin-locatify2020-09-29T08:13:19+00:00If you have an iPhone on the same Apple account, then select Restore Purchases from menu accessible from the front page top-left button. If you have Android, you need a code
How do I download a tour?
admin-locatify2020-09-29T08:13:36+00:00Once you have downloaded the SmartGuide app you will be presented with a list of downloadable tours. This is viewable as a list or as a map view to see tours
Does the GPS drain the battery more quickly?
admin-locatify2022-02-21T13:46:07+00:00Yes, GPS use will drain the battery quicker than usual. However, GPS is becoming increasingly more used in modern apps, and smartphone manufacturers are taking this into consideration with improved